At CEI Express, we stand behind our quality products. We are committed to upholding manufacturer warranties during their specified time frame. Manufacturers’ warranties vary, and may cover parts and or complete items based on the warranty conditions, at sole discretion of manufacturer. Service charges may apply for labor to replace parts or travel to customer’s location, under certain circumstances at dealer’s discretion.
Return & Exchange Policy
We are proud to offer quality products with great value to our customers. ALL PRODUCTS ARE NOT RETURNABLE AND ORDERS ONCE PLACED CANNOT BE CANCELLED, NO EXCEPTIONS. FREIGHT DAMAGE IS COVERED AND REPLACEMENT FURNITURE WILL BE SHIPPED OR REPLACEMENT PARTS SENT AT NO CHARGE IF FREIGHT DAMAGE OCCURS. If your order is incomplete and missing items, please let us know within 24 hours of receipt of product so we can investigate and if necessary reorder your items. Failure to contact us with 24 hours will void any returns or refunds.
Privacy & Safety
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To ask for ratings and reviews of services or products
• To follow up with them after correspondence (live chat, email or phone inquiries)
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users.
We have implemented the following:
• Google Display Network Impression Reporting
• Demographics and Interests Reporting
• DoubleClick Platform Integration
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under 13.
We make every reasonable effort to ensure the accuracy of product availability. However, there are occasions when certain products are no longer available from our manufacturers or suppliers. In such cases there may be a delay between the time we learn of such changes and the promptness with which that change is reflected on our website. Therefore, product availability is subject to change without notice. We will do our level best to fulfill all orders. However, if a product becomes unavailable between the time the product is ordered and the time the order is processed, we may not be able to fulfill the order. In such instances your purchase will be immediately refunded.
- Credit / Debit Cards
- Offline Payments